In spite of the fact that the web hosting service provided by the different companies is approximately identical, each provider has got a customized platform with its own modifications and different ways to accomplish specific things. That is the reason why, a huge knowledge base will be very helpful both for persons with little or no practical experience and for technically proficient individuals who will sooner or later discover how particular tasks are executed, but will lose precious time meanwhile. The aim of such a knowledge base is to help make the service quick and easy to use, sparing users a lot of time and energy. The end result is happier customers, as they can quickly find the info they wish, and substantially less work for the customer service staff representatives, because usually the majority of the enquiries and difficulties that customers have got are already described in the knowledge base. In case the articles themselves are professionally written and encompass more things, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Shared Hosting
All shared hosting that we are offering feature an exhaustive knowledge base where you can find everything you need to know in regards to your hosting account. Whether you’re aiming to set up a brand new MySQL database, to redirect a domain using an .htaccess configuration file or to set up an email account on your personal computer or cellular phone, you can simply read our step-by-step help articles and all the information that you need will be there. When you go to a particular section of your Hepsia hosting Control Panel, you’ll see articles that are relevant to the functions that you can access through it. In case you’d like to check the full collection of articles and get acquainted with all the features that Hepsia offers, or simply to read generic info about the hosting service, you can explore the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve made every effort to cover any complication that you might bump into, but in case you don’t find what you’re searching for, you can always touch base with us, as our customer care staff representatives are on duty day and night.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers come bundled with an elaborate article library where you can find any information that you may require about our hosting services or about the Hepsia Control Panel that we are using. We’ve created it based on the feedback that we have gathered from our customers over the years and, as a consequence, our articles address specific issues that you might bump into and suggest the very best way to recover them, for example getting a 500 Internal Server Error message or not being able to send emails from your computer although you have the right SMTP server settings. The articles are available in each single Control Panel section and you can examine them at any given time. They can help you expand your knowledge not only about our services, but also about the web hosting sphere as a whole, as they offer exhaustive guides and general info such as what cron jobs or file permissions are.