Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help section included in your Online Control Panel offers a selection of help articles and frequently asked questions. Aimed towards solving any common problem that you could stumble upon, they are contributed by our support team of proficient technicians.

  • Top quality support service

  • Instructional Videos

  • We have prepared a collection of step–by–step video tutorials that visually demonstrate how you can deal with a common problem connected to your shared hosting account. You will find the educational videos in the Help Center.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 customer care service and a 60–minute response guarantee. Our skilled technical support engineers will be online for you 24x7x365 to reply to your inquiries and to remedy any problem that you might come across. Simply send a help request from the Help section and we will reply in a jiffy.