1 hour ticket response
Timeliness is our foremost objective and that is why we have a team of professional technicians who will be happy to provide a quick solution to any question that you might possibly have. Simply open your tech support ticket from your Online Control Panel and we will get back to you within sixty minutes at the latest. Actually, we strive hard and aim for a twenty–minute helpdesk ticket response time.
A First–Rate Customer Care Service
Each member of our client care team has lots of years of experience in the shared hosting field and most of them have worked for us for at least 5 years. They are all prepared to respond to all your requests in the most proficient manner possible.
A User–Friendly Help Center
Incorporated into the Online Control Panel is an easy–to–navigate Help Center, which includes a variety of information sources. You can browse through a routinely updated knowledgebase offering web hosting account administration articles and site management articles, check the how–to video tutorials or have a gaze at our F.A.Q. database.