A 99.9% Server Uptime
We’ve set up our shared hosting platform using dependable hardware components and heavily tweaked software. Our system administrators have installed a modified version of Security–Enhanced Linux on each of our physical machines in order to ensure the highest level of security and stability. We have set up a number of anti–DoS devices along with highly effective firewall software to make sure our internal network is impenetrable and secure.
Our shared hosting packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, the guarantee remains the same.
A 99.9% Network Uptime
If you would like to provide a high–performance hosting service, you can rarely trust the default network configuration in a datacenter. We’ve built our own custom internal network in an effort to ensure a blazing–fast connection speed with the rest of the world.
And thanks to this, regardless of which data centers you choose: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you can enjoy a guaranteed 99.9% network uptime. And this guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are not satisfied with our web hosting services, or if you think that they are insufficient, or if you decide that you require a Linux VPS hosting services instead of a cloud hosting account – you will receive a full refund, no questions asked.
All domain name registrations are non–refundable, but you will keep complete control of your domains even when you terminate your web hosting account with us.
24/7 Technical Support
If you’ve ever had to wait for hours to get an answer, you know how maddening this can be, even more so when your site is on the line. That’s why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be here and they will answer you within one hour. And the best thing is that their average support ticket response time is below twenty minutes!